Editorial standards
Corrections Policy
A clear process for raising concerns and correcting the record.
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Raise a concernAssess the evidenceCorrect, clarify or updateWithdrawals and the editorial recordFurther reviewAn accurate publication must be willing to correct the record. ITBank distinguishes factual corrections, clarifications, substantive updates and editorial disagreement so readers can understand what changed and why.
Raise a concern
Use the verified enquiry channel on our Contact page. Include the article URL, the precise statement in question and relevant supporting evidence. If your concern involves a date, price, product version or jurisdiction, identify it explicitly.
A concise factual explanation helps the editor assess the issue. Please avoid sending unnecessary personal information or confidential documents with an initial enquiry. Contact availability is stated on the Contact page.
Assess the evidence
The review should consider the original source, relevant new information and the article’s context. A disagreement with an opinion is not automatically a factual error, but an opinion based on an incorrect fact may still require correction.
Where information cannot be resolved with confidence, the article should reflect that uncertainty rather than replace one unsupported assertion with another. Editorial judgement remains separate from advertiser or sponsor preferences.
Correct, clarify or update
A correction addresses a material factual error. A clarification improves wording or context where the original could reasonably mislead. An update adds a later development or information that was not available at publication.
Significant changes should include a dated note explaining their nature and an appropriate update date. Minor typographical or formatting changes may be made without a separate correction notice when meaning is unaffected.
Withdrawals and the editorial record
If the central premise of an article cannot be supported, withdrawal may be more appropriate than a limited correction. Where practical, an explanatory notice should preserve a clear record of the decision. Privacy, legal or security considerations may affect what can remain visible.
Corrections should not be used to conceal a change in conclusion, a material conflict of interest or commercial pressure. A sponsor’s dissatisfaction is not, by itself, grounds to change accurate reporting.
Further review
If you believe an issue remains unresolved, identify the original concern and the evidence you believe has not been addressed through the verified contact route. We do not promise a fixed response time that the publication cannot reliably meet. Our priority is a careful, evidence-based assessment.